Frequently Asked Questions
About the Company
What does the name 643 Collectibles mean?
Inspired by our love for baseball, the numbers represent one of the simplest and most common ways to turn a double play. The ball is thrown from position 6 (SS) to 4 (2B) to 3 (1B). It represents how we like to work together with you to obtain what you want as quickly as possible.
What made you interested in the collectibles business?
We all grew up as a sports fanatic, whether it was playing, watching or collecting, we wanted to be a part of it. Maybe some kids never quite grow up!
Who makes up your team?
Check out our staff profiles here to find out who we are and more importantly who we cheer for!
Shipping/Orders
What payment methods do you accept?
We accept VISA, Mastercard, American Express. If you would like to pay with an alternative method reach out to us and we can try to make something work.
When will my order arrive?
We use Canada Post/USPS for all shipments. Delivery time varies by location, maximum 10 business days. Please contact us if you would like to pay for expedited shipping.
How do I know my item will be safe during delivery?
We carefully package all of our items, with over a decade of experience we know how to safely ship different items to try to keep them unharmed even in the hands of the most aggressive of delivery drivers.
Can I track my shipment?
Yes, tracking is available for all orders.
How much does shipping cost?
$5 shipping for orders under $50, $20 shipping for orders between $50 and $100, any other order over $1000 is $40 shipping.
What countries do you ship to?
We regularly ship to Canada and the USA. If you live outside of North America, please reach out to us and we can determine a shipping rate for you!
Returns
Can I return my item?
Yes, please reach out if you would like to return your item within 14 days of your purchase.
Can I receive a refund if there is a problem with my item/delivery?
Yes, reach out to us within 14 days of purchase about any issues.
Insiders
What benefits do I get from joining the Insiders Program?
Insiders will receive early access to exciting new items as well as tips and updates from collectible experts. Additionally, you will be kept up to date on our auctions and other product offerings as soon as they are posted so you never miss out on a good deal!
How much does it cost?
Signing up is completely free!
I THINK I HAVE A VALUABLE ITEM. WHAT SHOULD I DO NEXT?
Send it for
Authentication
What does it mean to authenticate an item?
Authenticating a collectible is the process of sending it to a third party company in order to ensure that it is legitimate. Certain collectibles such as cards and magazines can be graded as well, given a rating on a scale typically from 1-10 to describe its condition.
Why should I authenticate my collectible(s)?
From a personal point of view it is worth knowing that your item is legitimate. From a resale point of view authenticating and especially grading will help ensure you get an appropriate price if you are looking to sell your piece as you can compare to other similarly graded items.
What is the difference between sending in a shipment myself vs with 643 Collectibles?
Our cost for authentication/grading is a flat and all-inclusive fee. If you were to send your own shipment you have to pay the companies fee plus cover all of the shipping cost which includes materials, postage and insurance. Since we send bulk orders we can save you the hassle and many of the shipping costs by doing it for you.
How much does it cost to authenticate my collectible(s)?
Due to constantly changing pricing from the authentication companies, we also change our pricing regularly. Please reach out to us for our latest rates.
What authenticating companies do you send shipments to?
We regularly ship to PSA and CGC. Shipments are sent on the 15th of every month.
How long does the process take?
The process varies on the service chosen and PSA/CGC's backlog, reach out to us with any questions about which service is best for your needs.
Sell it in
Auction
When/where do I find your auctions?
Our auctions can be found monthly on our eBay page! Follow us there and subscribe to our Insiders program to keep up to date with all of our latest auction news.
How do I enter items in your eBay auctions?
We are always looking for new items to put in our auction on consignment. Reach out to us and we will help guide you through the process of consignment for auction items.
How do we split the profits of a sale of my item item(s) in your auctions?
You keep 75% of the profits after the sale of your item(s).
How long before I get paid following the sale of my item(s) in your auction?
In order to avoid any issues with payments, deliveries and returns of all auction items you will be paid 90 days after the sale of the item.
Sell it on
Consignment
What is consignment?
Consignment is an agreement between you and us where we put your item up for sale on our virtual store (or auction if you prefer). As our selling platforms have built a loyal and trusting follower base we can typically garner much higher prices than a first time seller.
What percentage do you keep from the sale?
You keep 75% of the profits for consignment items.
What’s the difference between consignment vs selling my items to you?
Firstly there are two types of consignment, to be sold in store OR in auction. Store consignment items will guarantee to be sold at a specific price, but their sale can take longer. Auction item pricing is more volatile but will be sold by the end of the monthly auction (assuming minimum bid is met).
On the other hand you may also sell us your item straight away and be done with the process. If you were to choose this path, we would evaluate your collection with you and offer you a fair price.